Secure Node will not connect


#1

I’ve done everything that I can think to remedy this ‘system down’ issue.

Dist: Ubuntu 16.04.5 LTS
Node: 71988 zen.notnothingzen.com 144.217.242.0 9033

Here’s a ZEND log:
[email protected]:~$ tail -f ~/.zen/debug.log
2018-12-27 21:05:36 Bound to [::]:9033
2018-12-27 21:05:36 Bound to 0.0.0.0:9033
2018-12-27 21:05:36 AddLocal(144.217.242.0:9033,4)
2018-12-27 21:05:36 AddLocal([2607:5300:201:3100::57ea]:9033,4)
2018-12-27 21:05:36 Error: Cannot resolve -externalip address: ‘’
2018-12-27 21:05:36 scheduler thread interrupt
2018-12-27 21:05:36 Shutdown: In progress…
2018-12-27 21:05:36 StopRPC: waiting for async rpc workers to stop
2018-12-27 21:05:36 StopNode()
2018-12-27 21:05:36 Shutdown: done
2018-12-27 21:05:47 Horizen version v2.0.15 (2018-09-27 23:18:47 +0000)
2018-12-27 21:05:47 AppInit2: parameter interaction: -externalip set -> setting -discover=0
2018-12-27 21:05:47 Zen version v2.0.15 (2018-09-27 23:18:47 +0000)
2018-12-27 21:05:47 Using OpenSSL version OpenSSL 1.1.0h 27 Mar 2018
2018-12-27 21:05:47 Using BerkeleyDB version Berkeley DB 6.2.23: (March 28, 2016)
2018-12-27 21:05:47 Default data directory /home/zenode/.zen
2018-12-27 21:05:47 Using data directory /home/zenode/.zen
2018-12-27 21:05:47 Using config file /home/zenode/.zen/zen.conf
2018-12-27 21:05:47 Using at most 125 connections (1024 file descriptors available)
2018-12-27 21:05:47 Using 0 threads for script verification
2018-12-27 21:05:47 Loading verifying key from /home/zenode/.zcash-params/sprout-verifying.key
2018-12-27 21:05:47 Loaded verifying key in 0.004345s seconds.
2018-12-27 21:05:47 scheduler thread start
2018-12-27 21:05:47 Binding RPC on address 0.0.0.0 port 18231 failed.
2018-12-27 21:05:47 HTTP: creating work queue of depth 512
2018-12-27 21:05:47 HTTP: starting 4 worker threads
2018-12-27 21:05:47 Using wallet wallet.dat
2018-12-27 21:05:47 init message: Verifying wallet…
2018-12-27 21:05:47 CDBEnv::Open: LogDir=/home/zenode/.zen/database ErrorFile=/home/zenode/.zen/db.log
2018-12-27 21:05:47 Bound to [::]:9033
2018-12-27 21:05:47 Bound to 0.0.0.0:9033
2018-12-27 21:05:47 AddLocal(144.217.242.0:9033,4)
2018-12-27 21:05:47 AddLocal([2607:5300:201:3100::57ea]:9033,4)
2018-12-27 21:05:47 Error: Cannot resolve -externalip address: ‘’
2018-12-27 21:05:47 scheduler thread interrupt
2018-12-27 21:05:47 Shutdown: In progress…
2018-12-27 21:05:47 StopRPC: waiting for async rpc workers to stop
2018-12-27 21:05:47 StopNode()
2018-12-27 21:05:47 Shutdown: done
2018-12-27 21:05:57 Horizen version v2.0.15 (2018-09-27 23:18:47 +0000)
2018-12-27 21:05:57 AppInit2: parameter interaction: -externalip set -> setting -discover=0
2018-12-27 21:05:57 Zen version v2.0.15 (2018-09-27 23:18:47 +0000)
2018-12-27 21:05:57 Using OpenSSL version OpenSSL 1.1.0h 27 Mar 2018
2018-12-27 21:05:57 Using BerkeleyDB version Berkeley DB 6.2.23: (March 28, 2016)
2018-12-27 21:05:57 Default data directory /home/zenode/.zen
2018-12-27 21:05:57 Using data directory /home/zenode/.zen
2018-12-27 21:05:57 Using config file /home/zenode/.zen/zen.conf
2018-12-27 21:05:57 Using at most 125 connections (1024 file descriptors available)
2018-12-27 21:05:57 Using 0 threads for script verification
2018-12-27 21:05:57 Loading verifying key from /home/zenode/.zcash-params/sprout-verifying.key
2018-12-27 21:05:57 Loaded verifying key in 0.004095s seconds.
2018-12-27 21:05:57 scheduler thread start
2018-12-27 21:05:57 Binding RPC on address 0.0.0.0 port 18231 failed.
2018-12-27 21:05:57 HTTP: creating work queue of depth 512
2018-12-27 21:05:57 HTTP: starting 4 worker threads
2018-12-27 21:05:57 Using wallet wallet.dat
2018-12-27 21:05:57 init message: Verifying wallet…
2018-12-27 21:05:57 CDBEnv::Open: LogDir=/home/zenode/.zen/database ErrorFile=/home/zenode/.zen/db.log
2018-12-27 21:05:57 Bound to [::]:9033
2018-12-27 21:05:57 Bound to 0.0.0.0:9033
2018-12-27 21:05:57 AddLocal(144.217.242.0:9033,4)
2018-12-27 21:05:57 AddLocal([2607:5300:201:3100::57ea]:9033,4)
2018-12-27 21:05:57 Error: Cannot resolve -externalip address: ‘’
2018-12-27 21:05:57 scheduler thread interrupt
2018-12-27 21:05:57 Shutdown: In progress…
2018-12-27 21:05:57 StopRPC: waiting for async rpc workers to stop
2018-12-27 21:05:57 StopNode()
2018-12-27 21:05:57 Shutdown: done
2018-12-27 21:06:07 Horizen version v2.0.15 (2018-09-27 23:18:47 +0000)
2018-12-27 21:06:07 AppInit2: parameter interaction: -externalip set -> setting -discover=0
2018-12-27 21:06:07 Zen version v2.0.15 (2018-09-27 23:18:47 +0000)
2018-12-27 21:06:07 Using OpenSSL version OpenSSL 1.1.0h 27 Mar 2018
2018-12-27 21:06:07 Using BerkeleyDB version Berkeley DB 6.2.23: (March 28, 2016)
2018-12-27 21:06:07 Default data directory /home/zenode/.zen
2018-12-27 21:06:07 Using data directory /home/zenode/.zen
2018-12-27 21:06:07 Using config file /home/zenode/.zen/zen.conf
2018-12-27 21:06:07 Using at most 125 connections (1024 file descriptors available)
2018-12-27 21:06:07 Using 0 threads for script verification
2018-12-27 21:06:07 Loading verifying key from /home/zenode/.zcash-params/sprout-verifying.key
2018-12-27 21:06:07 scheduler thread start
2018-12-27 21:06:07 Loaded verifying key in 0.005887s seconds.
2018-12-27 21:06:07 Binding RPC on address 0.0.0.0 port 18231 failed.
2018-12-27 21:06:07 HTTP: creating work queue of depth 512
2018-12-27 21:06:07 HTTP: starting 4 worker threads
2018-12-27 21:06:07 Using wallet wallet.dat
2018-12-27 21:06:07 init message: Verifying wallet…
2018-12-27 21:06:07 CDBEnv::Open: LogDir=/home/zenode/.zen/database ErrorFile=/home/zenode/.zen/db.log
2018-12-27 21:06:07 Bound to [::]:9033
2018-12-27 21:06:07 Bound to 0.0.0.0:9033
2018-12-27 21:06:07 AddLocal(144.217.242.0:9033,4)
2018-12-27 21:06:07 AddLocal([2607:5300:201:3100::57ea]:9033,4)
2018-12-27 21:06:07 Error: Cannot resolve -externalip address: ‘’
2018-12-27 21:06:07 scheduler thread interrupt
2018-12-27 21:06:07 Shutdown: In progress…
2018-12-27 21:06:07 StopRPC: waiting for async rpc workers to stop
2018-12-27 21:06:07 StopNode()
2018-12-27 21:06:07 Shutdown: done


#2

I have created a ticket for you. Team will respond shortly.

Whenever you need an technical support you can visit our discord - > https://discordapp.com/invite/Hu5mQxR
#node_tech_support
or open a ticket - >
https://horizenofficial.atlassian.net/servicedesk/customer/portal/1


#3

First - who much free space?
Second thought - if you aren’t out of space - rescan blockchain.


#4

I tried to rescan/reindex but I can’t connect (zend)

I get this:

Every 2.0s: zen-cli getinfo Mon Dec 31 19:05:50 2018

error: couldn’t connect to server: unknown (code -1)
(make sure server is running and you are connecting to the correct RPC port)

SPACE -
df -Th
Filesystem Type Size Used Avail Use% Mounted on
udev devtmpfs 1.9G 0 1.9G 0% /dev
tmpfs tmpfs 386M 40M 347M 11% /run
/dev/sda1 ext4 39G 20G 20G 50% /
tmpfs tmpfs 1.9G 0 1.9G 0% /dev/shm
tmpfs tmpfs 5.0M 0 5.0M 0% /run/lock
tmpfs tmpfs 1.9G 0 1.9G 0% /sys/fs/cgroup
tmpfs tmpfs 386M 0 386M 0% /run/user/1002


#5

@spencer ticket for this one - >
https://horizenofficial.atlassian.net/browse/ZEN-1529


#6

The Discord was where I got quick insight on how to go about getting rid of a few IP definitions.


#7

Good, problem solved, we can close ticket.

Thanks!


#8

#9